FAQs

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At first instance, the image is blurred but enables to know if a person is on the ground or not. If the operator has the right, he can deblur the image.
A video of the 30 seconds preceding the triggering of the alarm is made available for operators who have the right to watch it.
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No pictures leave the house except in the case of an alert. In this case, only the image that triggered the alert and the 30-second video that precedes it are sent and stored for 15 days.
When an alert is generated, the alert information (sensor identification, alert date, display date and intervention date and associated image) are stored. None of this data is stored longer than 15 days. During this period, they are protected and encrypted and therefore only accessible to authorized personnel. These data are not considered health data. The Tele-Assist may give access to these data in case of request by the person concerned.

Institutions

Since the VA2CS system is interoperable with the majority of patient call systems on the market, the staff can receive alerts on their DECT terminal, only the no-image alert is received. If the staff is equipped with a smartphone with the VA2CS application, they will receive the alert with the associated image. At all time, all alerts can be gotten from a computer in the nurses’ room. It is possible to broadcast the alerts to certain staff, according to criteria, for example: 1st floor alerts for the staff responsible.
The alert is triggered after an immobility check of the person. The duration of this check is configurable, usually between 30 and 90 seconds.
A video of 30 seconds before the alert was triggered is available to staff with the right to view it.
The system makes it possible to visualize the number of falls occurring in a given period, the display and intervention time. If the actimetry option is activated, it is possible to visualise the rise from bed, bathroom stay time, wheelchair restraint time.
Yes, simply disconnect, move and reconnect the sensor to the VA2CS server (Wifi or local network) and modify the sensor / room identification via the management interface.
The images transmitted by the optical sensors are processed by the software in the server of the institute, without any possible access to them. In case of an alert only, an image and a video of the 30 seconds preceding the alert (option) are generated and stored for 15 days.
When an alert is generated, the alert information (sensor identification, alert date, display date and intervention date and associated image) are retained. None of this data is kept longer than 15 days. During this period, they are encrypted and only accessible to authorized personnel. These data are not considered health data.

VA2CS Watch

All you need to do is give us the names (SSID) of the existing Wi-Fi terminals in your institution and their position on a map. The watch does not need to connect to the wifi network.
It is our pleasure to provide you with the subscription, but you can subscribe directly through your operator a 500MB subscription / month.
The VA2CS Watch uses a Mini SIM.
By connecting the watch to a charger with a 5V micro USB connection (supplied), the watch recharges in less than an hour.
The Web interface allows to link a user with each watch. This link can be modified at any time.
Aside from warning trigger or location request no information is saved. Otherwise, the information is stored for 15 days in an encrypted manner. Their access is restricted to authorized personnel.